Customer support
Use a contact channel listed below when available. Include your account email and order ID for an existing purchase, a payment reference for a funding question, or the quantity and US location for a product question. A 5Gprox account is not required for product questions or abuse reports.
Choose a clear subject
Use Order support, Payment question, Refund request, Privacy request, Abuse report or Free test. Tests are subject to available capacity. Do not send passwords, private keys or full proxy credentials in a support message.
What happens next
We review requests through support. No fixed response-time SLA or 24/7 staffing guarantee is included unless expressly agreed for your order. If a payment is unclear, do not send it again before reconciliation.
Contact 5Gprox
5Gprox support
Orders, payments, refunds and proxy support.
The Telegram contact link will be added here